Frequently Asked Questions

WHY DOES THE INSURANCE PREMIUM INCREASE ON A YEARLY BASIS? 

This happens mainly due to inflation of medical costs for such things as new technology and know-how.

IN CASE I DO NOT HAVE ANY CLAIM, DO I RECEIVE A DISCOUNT? 

The Insurer doesn`t offer discounts if the customer doesn`t make a claim; the price increase applies to all customers equally, regardless of the policy usage.

WHICH IS THE BEST HOSPITAL FOR A CERTAIN DISEASE? 

Depending on your diagnosis, we will recommend a list of several medical suppliers you can choose from.

IN CASE THE DIRECT DEBIT OF THE CREDIT CARD HAS NOT BEEN SUCCESSFUL, WILL I BE INFORMED ABOUT IT? 

Yes, the Customer Care department of MediSky will contact you in this case.

CAN I FILL IN AND COMPLETE THE INSURANCE POLICY OVER THE INTERNET, OR IS THE MEETING WITH THE CONSULTANT COMPULSORY?

Considering that MediSky has to receive the documentation in original, a meeting with the consultant is highly recommended, especially in the situation when we can offer additional information to select a suitable insurance plan. Nevertheless, if preferred by the customer, the documents could be sent by courier service as well.

WHAT IS UNDERWRITING? 

Underwriting refers to the process of assessing the medical risks, which an insurance company undertakes when concluding an insurance contract.

HOW MUCH WILL I PAY IN 20 YEARS? 

We cannot calculate the exact amounts, which depend on the variations of the medical inflation index. It is important to be aware of the fact that insurers increase prices on a yearly basis.

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